1. Introduction

Travelingo, obrt za prijevoz, usluge i turistička agencija ("we," "us," or "the Agency") is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with the EU General Data Protection Regulation (GDPR).

2. Data Controller

The entity responsible for your data is:

• Name: Travelingo, obrt za prijevoz, usluge i turistička agencija

• Owner: Rafaela Franić

• Address: Ulica dr. Franje Tuđmana 81, 21220 Trogir, Croatia

• OIB: 48245160785

• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

3. Personal Data We Collect

As a travel and transport provider, we process the following data:

• Identity Information: Name, surname, date of birth, and ID/passport details (required for legal reporting like eVisitor).

• Contact Information: Email address, phone number, and physical address.

• Travel Details: Booking history, destination preferences, and special requirements (e.g., dietary or accessibility needs).

• Payment Information: Credit card details or bank account information for transaction processing.

• Legally Required Data: Information required for the Croatian eVisitor system and tax regulations.

4. Legal Basis for Processing

We process your data based on:

• Contractual Necessity: To fulfill your travel or transport bookings.

• Legal Obligation: To comply with Croatian laws (e.g., registration of tourists in eVisitor, bookkeeping).

• Legitimate Interest: To improve our services and ensure the safety of our transport operations.

• Consent: For marketing purposes (newsletters) or handling sensitive data (health/medical requirements).

5. Data Sharing

We only share your data with third parties when necessary:

• Legal Authorities: Registration in the eVisitor system (Croatian National Tourist Board).

• Service Partners: Hotels, other transport providers, or tour operators involved in your trip.

• Payment Processors: Banks and secure payment gateways.

• Regulators: Tax authorities and law enforcement if legally mandated.

6. Data Retention

We keep your data only as long as necessary:

• Booking Data: 11 years (statutory requirement for accounting documents in Croatia).

• eVisitor Data: As prescribed by the Tourist Tax Act.

• Marketing Data: Until you withdraw your consent.

7. Your Rights

Under the GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data.

• Right to Rectification: Correct inaccurate data.

• Right to Erasure: Request deletion of your data (where legal retention periods allow).

• Right to Withdraw Consent: At any time for marketing communications.

• Right to Complain: You have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).

8. Security

We implement technical and organizational measures to protect your data, including secure booking systems and restricted access to physical documentation.

9. Contact

For any questions regarding your data, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

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1. Uvod

Travelingo, obrt za prijevoz, usluge i turistička agencija ("mi", "nas" ili "Agencija") predan je zaštiti vaših osobnih podataka. Ova politika objašnjava kako prikupljamo, koristimo i štitimo vaše podatke u skladu s Općom uredbom o zaštiti podataka (GDPR) EU i važećim zakonima Republike Hrvatske.

2. Voditelj obrade podataka

Subjekt odgovoran za vaše podatke je:

• Naziv: Travelingo, obrt za prijevoz, usluge i turistička agencija

• Vlasnica: Rafaela Franić

• Adresa: Ulica dr. Franje Tuđmana 81, 21220 Trogir, Hrvatska

• OIB: 48245160785

• E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

3. Osobni podaci koje prikupljamo

Kao pružatelj usluga putovanja i prijevoza, obrađujemo sljedeće podatke:

• Identifikacijski podaci: Ime, prezime, datum rođenja, podaci o osobnoj iskaznici ili putovnici (potrebni za zakonsko izvještavanje, npr. sustav eVisitor).

• Kontakt podaci: Adresa e-pošte, broj telefona i adresa prebivališta.

• Podaci o putovanju: Povijest rezervacija, preferencije odredišta i posebni zahtjevi (npr. prehrambene potrebe ili potrebe za pristupačnošću).

• Podaci o plaćanju: Podaci o kreditnim karticama ili bankovnim računima za potrebe obrade transakcija.

• Zakonom propisani podaci: Podaci potrebni za sustav eVisitor i porezne propise.

4. Pravna osnova za obradu

Vaše podatke obrađujemo na temelju:

• Izvršenja ugovora: Kako bismo ispunili vaše rezervacije putovanja ili prijevoza.

• Zakonske obveze: Radi usklađenosti s hrvatskim zakonima (npr. prijava turista u sustav eVisitor, računovodstveni propisi).

• Legitimnog interesa: Radi poboljšanja naših usluga i osiguravanja sigurnosti naših prijevoznih operacija.

• Privole: Za potrebe marketinga (newsletter) ili obradu posebnih kategorija podataka (npr. zdravstveni zahtjevi).

5. Dijeljenje podataka

Vaše podatke dijelimo s trećim stranama samo kada je to nužno:

• Pravna tijela: Prijava u sustav eVisitor (Hrvatska turistička zajednica).

• Partneri u pružanju usluga: Hoteli, drugi prijevoznici ili organizatori izleta uključeni u vaše putovanje.

• Izvršitelji obrade plaćanja: Banke i sigurni sustavi za naplatu.

• Regulatorna tijela: Porezna uprava i policija, ako je to zakonski propisano.

6. Zadržavanje podataka

Vaše podatke čuvamo samo onoliko dugo koliko je potrebno:

• Podaci o rezervacijama: 11 godina (zakonska obveza čuvanja knjigovodstvenih isprava).

• Podaci iz eVisitora: Prema rokovima propisanim Zakonom o turističkoj pristojbi.

• Marketinški podaci: Do povlačenja vaše privole.

7. Vaša prava

Prema GDPR-u, imate sljedeća prava:

• Pravo na pristup: Pravo na informaciju o tome koje podatke o vama čuvamo.

• Pravo na ispravak: Pravo na izmjenu netočnih podataka.

• Pravo na brisanje: Pravo na brisanje podataka (ako ne postoje zakonska ograničenja čuvanja).

• Pravo na povlačenje privole: U bilo kojem trenutku za marketinške svrhe.

• Pravo na prigovor: Imate pravo podnijeti pritužbu Agenciji za zaštitu osobnih podataka (AZOP).

8. Sigurnost

Primjenjujemo tehničke i organizacijske mjere kako bismo zaštitili vaše podatke, uključujući sigurne sustave za rezervaciju i ograničen pristup fizičkoj dokumentaciji.

9. Kontakt

Za sva pitanja u vezi s vašim podacima, kontaktirajte nas na: This email address is being protected from spambots. You need JavaScript enabled to view it.

General Provisions

These Terms & Conditions (hereinafter: Terms) regulate the mutual rights and obligations between:

Travelingo, craft business for transport, services and travel agency
Owner: Rafaela Franić
VAT ID (OIB): 48245160785
(hereinafter: Agency)

and the user of travel services (hereinafter: Client).

These Terms are an integral part of every reservation, offer, voucher or contract for travel services. By confirming a reservation or making a payment, the Client confirms that they are familiar with and fully accept these Terms.

2. Services Provided

Blue Travel Split organizes and provides:

• daily boat excursions

• daily land excursions

• private and tailor-made tours

• other travel services in accordance with the laws of the Republic of Croatia

The Agency may act as a tour organizer or as an intermediary for certain services.

3. Reservations and Payment

A reservation is considered confirmed upon receipt of payment (deposit or full amount), as agreed with the Client.
Payment can be made in cash, by bank transfer, or by other available payment methods.
If payment is not made within the agreed deadline, the Agency reserves the right to cancel the reservation without prior notice.

4. Prices and Service Content

All prices are expressed in euros (EUR) and apply exclusively to the services specified in the tour program or offer.
Services not explicitly listed (e.g. food, drinks, entrance fees) are not included unless stated otherwise.

5. Changes and Cancellations by the Agency

The Agency reserves the right to change the departure time, duration, or content of an excursion due to weather conditions, safety reasons, technical issues, or force majeure.

In the event of unfavorable or changing weather conditions, rough sea, safety reasons, or other extraordinary circumstances, the boat captain and tour staff have the right to modify the excursion route, change the order of visited locations, or adjust the duration of certain parts of the tour.
Such changes are made solely for the safety of passengers and crew and do not constitute grounds for a refund or compensation.

If an excursion is completely cancelled by the Agency, the Client will be offered an alternative date or a full refund.

6. Cancellation by the Client

All cancellations must be submitted in writing (by email).

The following cancellation policy applies:

• cancellation up to 48 hours (2 days) before the start of the service – 50% refund of the paid amount

• cancellation within 48 hours before the service or no-show – 100% of the paid amount is retained, no refund

7. Client Obligations

The Client must follow the instructions of the tour leader, captain, and Agency staff at all times.
Participation in excursions and tours is at the Client’s own risk.
Children may participate only when accompanied by an adult.

8. Liability of the Agency

The Agency is responsible for the proper execution of the agreed service.
The Agency is not liable for:

• weather conditions

• delays or changes caused by third parties

• loss or damage to personal belongings

• accidents resulting from failure to follow staff instructions

In cases of force majeure or extraordinary circumstances, the Agency bears no liability for partial or complete non-performance of the service.

9. Complaints and Claims

Any irregularities or issues must be reported immediately during the excursion or tour, allowing the Agency the opportunity to resolve them on site.

Written complaints may be submitted no later than 8 days after the completion of the service.

Complaints submitted after the 8-day period will not be considered, and the Client loses the right to submit any claims or complaints regarding the service.

The Agency is obliged to respond to a complaint within the legally prescribed timeframe.

10. Personal Data Protection

The Agency processes Clients’ personal data solely for the purpose of service execution, in accordance with applicable data protection regulations (GDPR).

11. Final Provisions

These Terms & Conditions enter into force on the date of publication on the Blue Travel Split website.
All matters not regulated by these Terms shall be governed by the laws of the Republic of Croatia.
In the event of a dispute, the competent court in the Republic of Croatia shall have jurisdiction.

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OPĆI UVJETI POSLOVANJA

Blue Travel Split

1. Opće odredbe

Ovi Opći uvjeti poslovanja (u daljnjem tekstu: Opći uvjeti) uređuju međusobna prava i obveze između:

Travelingo, obrt za prijevoz, usluge i turistička agencija
Vlasnik: Rafaela Franić
OIB: 48245160785
(u daljnjem tekstu: Agencija)

i korisnika turističkih usluga (u daljnjem tekstu: Putnik).

Ovi Opći uvjeti sastavni su dio svake rezervacije, ponude, vouchera ili ugovora o pružanju turističkih usluga. Potvrdom rezervacije ili uplatom usluge Putnik potvrđuje da je upoznat s Općim uvjetima i da ih u cijelosti prihvaća.

2. Djelatnost i usluge

Agencija Blue Travel Split organizira i provodi:

• brodske jednodnevne izlete

• kopnene jednodnevne izlete

• privatne i individualne ture

• ostale turističke usluge u skladu s važećim propisima Republike Hrvatske

Agencija može nastupati kao organizator ili kao posrednik u pružanju pojedinih usluga.

3. Rezervacije i plaćanje

Rezervacija se smatra potvrđenom nakon zaprimljene uplate (akontacije ili cjelokupnog iznosa), sukladno dogovoru s Putnikom.
Plaćanje je moguće gotovinom, bankovnim prijenosom ili drugim ponuđenim načinima plaćanja.
U slučaju neizvršene uplate u dogovorenom roku, Agencija zadržava pravo otkazati rezervaciju bez dodatne obavijesti.

4. Cijene i sadržaj usluge

Cijene su izražene u eurima (EUR) i odnose se isključivo na usluge navedene u programu izleta ili ponudi.
U cijenu nisu uključene usluge koje nisu izričito navedene (npr. hrana, piće, ulaznice), osim ako nije drugačije naznačeno.

5. Promjene i otkazivanje od strane Agencije

Agencija zadržava pravo izmjene vremena polaska, trajanja ili sadržaja izleta zbog vremenskih uvjeta, sigurnosnih razloga, tehničkih razloga ili više sile.

U slučaju nepovoljnih ili promjenjivih vremenskih uvjeta, lošeg stanja mora, sigurnosnih razloga ili drugih izvanrednih situacija, kapetan broda i osoblje izleta imaju pravo izmijeniti rutu izleta, redoslijed posjeta lokacijama ili trajanje pojedinih dijelova izleta.
Takve promjene provode se isključivo radi sigurnosti Putnika i posade te ne predstavljaju osnovu za povrat sredstava ili naknadu štete.

6. Otkazivanje od strane Putnika

Otkazivanje rezervacije mora biti dostavljeno pisanim putem (e-mailom).

Primjenjuju se sljedeći uvjeti povrata:

• otkaz do 48 sati (2 dana) prije početka usluge – povrat 50% uplaćenog iznosa

• otkaz unutar 48 sati prije početka usluge ili nepojavljivanje – zadržava se 100% uplaćenog iznosa, bez prava na povrat

7. Obveze i odgovornost Putnika

Putnik je dužan poštovati upute voditelja izleta, skipera i osoblja Agencije.
Putnik sudjeluje u izletima i turama na vlastitu odgovornost te je dužan voditi računa o vlastitom zdravlju i sigurnosti.
Djeca mogu sudjelovati u izletima isključivo uz pratnju odrasle osobe.

8. Odgovornost Agencije

Agencija odgovara za uredno izvršenje ugovorene usluge.
Agencija ne odgovara za:

• vremenske uvjete

• kašnjenja ili promjene uzrokovane trećim osobama

• gubitak ili oštećenje osobnih stvari Putnika

• nezgode nastale nepoštivanjem uputa osoblja

U slučaju više sile ili izvanrednih okolnosti, Agencija ne snosi odgovornost za nemogućnost potpunog ili djelomičnog izvršenja usluge.

9. Prigovori i reklamacije

Putnik je dužan eventualne nepravilnosti ili nedostatke u pruženoj usluzi prijaviti odmah tijekom trajanja izleta ili ture, kako bi Agencija imala mogućnost iste otkloniti na licu mjesta.

Pisani prigovor može se podnijeti najkasnije u roku od 8 dana od dana završetka usluge.

Prigovori podneseni nakon isteka roka od 8 dana neće se razmatrati, te Putnik nakon proteka navedenog roka gubi pravo na podnošenje reklamacije ili prigovora u vezi s pruženom uslugom.

Agencija je dužna odgovoriti na zaprimljeni prigovor u zakonskom roku.

10. Zaštita osobnih podataka

Agencija obrađuje osobne podatke Putnika isključivo u svrhu realizacije ugovorene usluge, u skladu s važećim propisima o zaštiti osobnih podataka (GDPR).

11. Završne odredbe

Ovi Opći uvjeti stupaju na snagu danom objave na web stranici Blue Travel Split.
Na sve odnose koji nisu regulirani ovim Općim uvjetima primjenjuje se pravo Republike Hrvatske.
U slučaju spora nadležan je sud u Republici Hrvatskoj.

U slučaju potpunog otkazivanja izleta od strane Agencije, Putniku će se ponuditi zamjenski termin ili povrat uplaćenog iznosa u cijelosti.

Description

Blue Lagoon tour is one of the top tours, a relaxing day trip, where we are visiting 3 amazing Dalmatian destinations. The first destination is Blue Lagoon, Drvenik where you stop in the bay and guests have free time for swimming and diving and going down the slide (diving masks are included in the price), then we continue to Maslinica, Solta. On the way from Blue lagoon to Maslinica we serve lunch which is included in the price and guests can choose between salads with chicken, pasta with tuna and veggie menus (they have different toppings), it's all packed so they can have lunch on board or take it on the beach. At Maslinica they have free time for swimming, sunbathing and sightseeing. After that we continue to the pirate shipwreck in Necujam, Solta where they have free time for diving to the boat, swimming, etc. On the way back they are served a fruit salad (also packed so that no one but guests has contact with it, it's all measures for covid19). And arrival in Split at 18.00 Wine, juice and water on board are included in the price throughout the day.

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Itinerary

9.30
Meeting point on the Riva promenade (Obala Hrvatskog narodnog preporoda) where the boat exursions are located (stand number 7)

10:00
Departure for Blue Lagoon

11:30-13:00
Free time for swimming and snorkeling in the cristal clear water in the Blue Lagoon, located on the island of Drvenik Veliki.

13:00
Departure time to Šolta island, small fisherman town Maslinica

13:45-15.00
Arrival to Maslinica, free time for sightseeing and lunch (lunch is included in the price and it is served on the boat)

15:00
Departure to Nečujam (Pirate shipwreck)

15:45-16:45
Anchoring at the shipwreck and free time for snorkeling  

16.45
Departure for Split

18:00
Arrival at Split The tour includes lunch and unlimited drinks (wine,juice and water), snorkeling equipment and inflatable waterslide.

 

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Tour Map

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Choose your boat

Saint Damian

"Saint Damian" boat is an old military craft boat transformed into a modern touristic boat. In addition to dance and music, the guests of St. Damian can enjoy the sun and sea and can rest on the rear bench seat and lie on a high and sunny deck. Characteristics: two toilets and strong fridges, jet-ski(extra cost), giant Waterslide - the guests can jump or slide down from the sundeck into the sea!

Price list per person

Month	From May to September
Adults	65 €
Children 4 - 12 years old	50 €
Children under 4 years old	Free - 0 €

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